A process you can follow, with room for the work to change it.
Dates are estimated after scope and access are known. We do not publish a fixed delivery time on this website.
Software delivery
- 01
Discover
Users, records, existing systems, and the risk of getting the workflow wrong.
- 02
Plan
The release boundary, the stack, and what is explicitly later.
- 03
Design
Screens for the repeated task, including empty, error, and permission states.
- 04
Build
Application, API, and data model, shown in short cycles.
- 05
Prove
The critical paths with realistic data, including a denied permission and a failed integration.
- 06
Launch
Environments, secrets, backups appropriate to the data, and a handover note.
- 07
Improve
A maintenance agreement or a scheduled next slice. Not an open-ended promise.
Consultancy
- 01
Discover
The questions the engagement must answer.
- 02
Assess
Systems, manual steps, access, and backups.
- 03
Recommend
Options with trade-offs, including the option not to build.
- 04
Design
The target workflow if you choose to continue.
- 05
Implement
Only the work commissioned.
- 06
Measure
A few signals agreed before the change.
- 07
Improve
A review after people have used it.
New-business setup
- 01
Discover
What you sell and who answers customers.
- 02
Plan
The smallest set of tools for the first year.
- 03
Set up
Domain, site, email, and core accounts.
- 04
Integrate
Forms, calendar, files, and messaging where it helps.
- 05
Automate
Only stable repeated steps.
- 06
Train
A working session with the people who will use it.
- 07
Support
A defined way to ask for help, if you want one.