Use cases, not client claims
Service desks and sales teams need the same vehicle story.
Dealerships and workshops often split the customer across a website form, a WhatsApp number, a service board, and a stock spreadsheet. The friction is the handoff, not the lack of another brochure site.
Myrran can build the booking path, a stock or job view for staff, and the notifications that tell a customer what happens next. Parts availability and workshop capacity still need a person who knows the floor.
Situations we can design for
Service booking by phone only
A booking form can collect the vehicle, the request, and a preferred time, then let the workshop confirm capacity.
Sales leads with no next step
Model enquiries can be routed to the right advisor with the source recorded, instead of sitting in a shared inbox.
Stock that staff do not trust
If the source of truth is a dealer system with an API, we integrate it. If it is a sheet, we first make the sheet's rules explicit.
A practical approach
01
Customer booking with human confirmation
The customer requests a slot. The workshop accepts it. Automatic confirmation is used only when capacity rules are reliable.
02
Advisor mobile view
A phone-friendly list of today's jobs or leads, with the minimum fields needed on the floor.
03
Aftersales follow-up
A reminder for collection or feedback, sent through a channel the customer already agreed to.
Boundaries
- We do not claim relationships with vehicle manufacturers or DMS vendors.
- Workshop safety and vehicle inspection remain operational responsibilities.
- Integration depends on the access your current system vendor allows.